Camp Bow Wow Alpharetta

Dog left in isolated kennel for 2+ hours and forgotten about - staff did not proactively let dog into play area

“Roughly 2 hours later, my husband and I were searching through the cams to check on her, but we couldn't find her in any of the playrooms. My husband called the facility only to find that she was still in the holding kennel. They said that it was because she was still anxious, but to be honest, I do think that they just forgot about her.”

Use of spray bottles for discipline/behavior correction

“I watched as employee after employee had to refill their spray bottles. In the months at the other location she goes to not once did I witness employees refilling their bottles and so much spraying of water!”

Billing disputes and allegations of fraudulent charges

“Don't use their dog walking service or poop pick up service, they will charge you for days that they did not walk your dog and will not pick up all of your dogs poop in your yard... Anyone who FRAUDENTLY Bills for a service they did not provide is a THIEF.”

Communication failures - missed callbacks and lack of transparency about incidents

“I called with the intent of getting our dog into the daycare... I left a lengthy voicemail and tried to reach out to them multiple times and they did not respond in any way.”

Understaffing and capacity issues(2 mentions)

“My pup loves it here, been coming here for about a year but lately this location seems understaffed & overwhelmed. Either it's always full or a waiting list.”

Grooming nail trimming inconsistency

“My only negative is the last 2 grooms for my dog, the nails have not been trimmed and I paid for the service.”

Facility odor

“The place smells like a pound...not fresh like other daycares I've been to.”