Camp Bow Wow Cincinnati

Sudden dismissal of long-term clients without prior warning/documentation

“We never received a warning in the first place... very confusing when staff say yay she is back! Very weird!”

Staff using spray bottles on dogs for non-aggressive behavior

“saw her being sprayed by team members when doing nothing more than walking past them.”

Inconsistency between franchise locations(3 mentions)

“Lindsey, 'the manager' said I could not bring my dog and there were no exceptions. 'Some Camp Bow Wow’s do their thing, but we do our own thing.'”

Billing transparency and unexpected charges(2 mentions)

“the price charged was over $20 higher than the price I was told... Their response was that the receptionist must have forgotten to tell me.”

Weekend boarding restrictions (dogs crated more than expected)

“was told that the dogs only got out for 3 hours on the weekends. That information was never conveyed to us.”