Camp Bow Wow Dallas High Five

Allegations of neglect and lack of supervision

“They left my dogs in the kennel and never took them out again for 3 days. They were covered in pee and poop along with their beds.”

Injuries and lack of incident reporting

“We picked up our dog from a week-long stay and found him to have multiple lacerations to his face... naturally we were extremely upset that we were the only ones to notice.”

Hygiene/Smell upon pickup(5 mentions)

“after 8 hours there she wreaked of urine and required a bath when we got home.”

Management defensiveness/Unprofessionalism(4 mentions)

“Daniel suggested that a worker might have been in a blind spot... he interrupted me and began to raise his voice... and hung up the phone.”

Billing/Pricing confusion(3 mentions)

“when I picked her up they charged me $64 and didn't tell me until after I paid that it was a 'holiday rate.'”