Camp Bow-Wow Kennels
14221 King Rd, Frisco, TX 75036
Overview
Camp Bow-Wow Kennels is a family-owned dog boarding facility in Frisco, TX established in 1991 and now operated by the original owner's daughter who lives on site. The facility requires all dogs to be current on vaccinations including Bordetella administered seven days prior to arrival, and welcomes pet owners to tour the facilities during office hours.
Amenities & Policies
Required vaccinations: Bordetella
Policies & Details
Extras
What Reviews Say
79 reviews analyzedCamp Bow-Wow Kennels is a long-standing, family-run facility highly praised for its affordable 'no-frills' pricing and unique indoor/outdoor kennel runs. While the owner, April, is widely beloved by a loyal base of multi-decade repeat customers, the facility faces significant criticism regarding phone responsiveness and a 'defensive' tone in handling negative feedback. Recent isolated reports of health issues (mange/ticks) and friction regarding strict mid-day closing hours suggest a divide between traditional boarding expectations and modern service demands.
People love
Staff shoutouts
Worth noting
Health/Sanitation concerns (Mange, Kennel Cough, Ticks)
“My dog now has Mange... When picking her up, the owner stated one dog had kennel cough. A day later my dog had it.”
Neglect of feeding/watering instructions
“The owner handed me back our food untouched and unopened... he ran directly to the water bowl as if he hadn't had any in a while.”
Communication/Responsiveness(5 mentions)
“No one called me back or responded in any way... good luck trying to get someone on the phone.”
Strict/Inconvenient Hours(2 mentions)
“The odd work hours make it difficult for owners to pick up their pet... closed for four hours and only re-open in the evening.”
Staff Attitude (Male Manager)(2 mentions)
“The owner 'male' was very rude to me... Bottom line, the guy was a complete dick.”
At a Glance
Pricing
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