Camp Bow Wow South Asheville

Dog injured on premises (bites, cuts, eye trauma)

“My dog came home home dog with 8 bite wounds on his back neck after a weekend boarding.”

Dogs contracting illnesses (kennel cough, pneumonia, other illnesses)

“Our dogs have gotten sick every time we take them here.”

Lack of supervision/attention to dogs

“Staff seemed more occupied with phones than dogs.”

Poor communication about incidents or health issues

“They didn't say anything when I picked him up [about illness/injury].”

Dogs banned/removed after single incidents without transparency

“By Friday, I received a call that she would no longer be welcome at Camp Bow Wow because of behavioral issues.”

Price/value concerns(4 mentions)

“Too expensive.”

Staff turnover affecting service quality(3 mentions)

“We noticed changes over time as staff had changed with the exception of Avery and Brandon. When this happened it seemed the service changed as well.”

Camera access limitations(2 mentions)

“Be aware that cameras don't turn on until about 9am unless you pay extra to watch your dog in a private suite.”

Small dog size restrictions(2 mentions)

“They said they don't take dogs that small. Never heard of such a policy. 18#'s is very common.”