The Woof Lodge
78 Old Shoals Rd, Arden, NC 28704
Overview
The Woof Lodge is a dog daycare and overnight boarding facility in Arden, NC offering climate-controlled indoor playrooms and large outdoor areas. They provide boarding, daycare, and grooming services with overnight staff supervision, medication administration, and daily photo updates. Pricing ranges from $48-65/night for boarding and $20.95-35/day for daycare, with holiday surcharges and a 3-night minimum for holiday reservations.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
142 reviews analyzedThe Woof Lodge enjoys overwhelmingly positive reviews (approximately 87% 5-star ratings) with customers praising the caring staff, clean facility, and dogs who genuinely love attending. However, there are serious safety concerns including two documented dog fatality incidents during boarding/daycare - one from a dog attack and one from an acute health event. The owner responds to every review professionally and warmly, typically within one day. Many customers are repeat users who have trusted the facility for years, though the safety incidents represent significant red flags that prospective customers should consider.
People love
Staff shoutouts
Worth noting
Dog killed by another dog during daycare/boarding
“Zooey was attacked by another dog... The vet that worked on her said it was some of the worst injuries he had ever seen, they couldn't even find a vein in her paws because of the injuries.”
Dog died shortly after pickup - owner disputed responsibility
“My sweet boy died out of nowhere immediately after coming home from this facility. He had breathing rapidly with obvious shallowness and a blue tongue.”
Scratched cornea / eye injury during boarding
“Her cornea was scratched - $500 in vet bills later.”
Dog returned with pee-covered blanket
“Her dog towel for sleeping on was returned to us covered in pee.”
Dog acting abnormal after pickup (couldn't bark)
“Picked him up he couldn't even bark when i got him home so not sure if what happened but he hasn't acted right since.”
Inability to view kennel/boarding areas before drop-off(2 mentions)
“I was not able to see the kennel she would be staying in. There does not appear to be an exterior place area.”
Breed restrictions (Pit Bulls banned)
“They have a breed ban against only Pit Bulls.”
Customer service/communication issues(2 mentions)
“The overall feeling of this property was unenthusiastic and indifferent to me the owner.”
At a Glance
Min puppy age
2 months
Pricing
Boarding
$48–$65/night
Daycare
$20.95–$35/day
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