Camp Bow Wow Warner Robins

Dog died from pneumonia after boarding - staff failed to notice symptoms despite dog being visibly sick for days

“She began deep, labored breathing, constant coughing, and produced excessive mucus. She even regurgitated her food four times... Her temperature was 105.3°F... she passed away a day later after treatment.”

Dog returned with injuries - paw pad injuries and heat exhaustion

“Got dog back with minor injuries to paw pads and over worked with heat exhaustion do not recommend”

Dog injured during boarding - hind leg injury, dogs attacking each other on camera

“There were dogs attacking each other on the live stream... His mood was different when he came home AND he had an injured hind leg.”

Dogs left in cages for extended periods with minimal attention

“The dogs were put away a little after 5pm and not taken out until after 8am.”

Personal information shared with third party

“My personal information was shared with someone outside of this business and I never heard from them is very unprofessional.”

Grooming quality issues(3 mentions)

“He had been shaved almost all the way down on his body and face and his ears did not appear to have been plucked at all... his coat was extremely choppy and there were long uneven tufts of fur all over him.”

Poor communication about appointments and delays(3 mentions)

“Four hours later, we had not heard anything... our dog was 'next on the list' but had been waiting in a crate since we dropped him off at 9 a.m., almost five hours ago.”

Interview process frustration(3 mentions)

“We get to the interview and they spend 10 min with my puppy then proceed to tell me that he needs to come back in 2 weeks to re-interview.”

Dog left in bare room without interaction

“They put him in a bare, tiny room with about three other dogs... No toys. No playing. No hoomans. They just mostly sat staring at the door.”