Endless Love Pet Palace

Pricing disputes and perceived overcharging

“They have recently begun charging a fee for scooping food out of a bag of food that you provide... This is literally the only place I have seen this. It just screams lazy and greedy”

Reservation management issues

“I made reservations a month ago and call the week of and was told the reservations mean nothing.”

Staff conduct complaints

“The owner has no integrity, when I questioned the fact that no one checks on the pets at night and that her staff leaves prior to closing I was told my dog could no longer board there because I was rude.”

Communication failures

“It took me sending an email along with multiple calls til I finally reached someone and didn't think I should let him stay after all cuz of the bad customer service.”

Pricing concerns(8 mentions)

“Irrationally expensive. This place is overpriced and a rip-off!”

Overcrowding concerns(3 mentions)

“This place is super overbooked! I feel that you cannot give every dog the attention and time they need with it being overcrowded.”

Reservation issues(4 mentions)

“I made reservations months ago and was told we would not be able to because of an incident that happened during their last stay.”