Conyers facilities
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Camp Paradise Pet Resort

1774 Smyrna Rd SW, Conyers, GA 30094

4.5
306 Google reviews
Outdoor yardMedication adminGroomingTrainingClimate controlled

Overview

Camp Paradise Pet Resort is a full-service pet boarding, grooming, and training facility located on 10 acres in Conyers, Georgia, serving the area since 1992. The facility features 96 climate-controlled dog runs with indoor/outdoor access and 18 cat pens, plus exercise yards. They offer boarding, grooming, and obedience training services with medication administration available for an extra fee.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 96 dogs

Required vaccinations: Rabies, DHPP

Policies & Details

Cancellation & Deposits

Cancellation notice:5 days notice
Cancellation penalty:Deposit non-refundable if cancelled within 5 days for holiday reservations; charged for 2 days or cancellation fee if cancelled within 3 days for non-holiday
Deposit required โ€” 3 day deposit for major holidays and school breaks
Holiday surcharge โ€” $10/day

Care & Play

Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount โ€” Discounted rates for 2+ dogs in same run
Senior dog accommodations

What Reviews Say

305 reviews analyzed

Camp Paradise Pet Resort receives overwhelmingly positive reviews (approximately 85% are 5-star) with customers praising the caring staff, reasonable prices, and dogs that happily return visit after visit. Many clients have used the facility for 5-10+ years. However, a significant minority of negative reviews (approximately 8% are 1-star) raise serious concerns including: dogs becoming severely ill or dying after stays, grooming injuries, potential abuse indicated by behavioral changes, and recurring cleanliness issues. The facility appears to excel at customer retention but may have inconsistent quality control and communication issues that need addressing.

Value
4.5
Dog happiness
4.3
Staff
4.2
Communication
4.0
Drop-off / pickup
4.0
Cleanliness
3.5
Facility
3.3
Safety
3.0

People love

Staff kindness and genuine care for pets(45)Dogs happy and excited to return(38)Reasonable prices(25)Long-term repeat customers (years of use)(22)Clean facility(15)

Staff shoutouts

Scott(8 mentions)Leann(2 mentions)Linda

Worth noting

Serious illness/outbreak causing dog death

โ€œThree days after I picked up my fur babies Moose had to go to the vet and they believed he had the flu... He had pneumonia... he ended up dying.โ€

Grooming injury - dog eye damaged

โ€œMy poor baby eye got hurt and is she has a busted blood clot on her eye... I was not told she was injured when I picked her up.โ€

Potential abuse/neglect - dog flinching

โ€œThe last straw was him flinching every time we raise our hand to pet him which he never previously did. I strongly believe someone abused my puppy while there.โ€

Mold and insect infestation

โ€œThis place is in a state of disrepair and is infested with mold... The animals... are kept in cages vulnerable to insects, including roaches.โ€

Dogs returned with serious injuries/illness from kennel stay

โ€œMy dog had a bad hind Legg when I picked him up... he was coughing up blood and a thick fluid... vet said they had a lot of cases with dogs getting sick after staying in a kennelโ€

Dogs returning smelling of urine(5 mentions)

โ€œMy pet and her bed come back to me smelling like urine.โ€

Kennel cough outbreaks(4 mentions)

โ€œMy dogs were there for the weekend and ended up getting kennel cough.โ€

Facility cleanliness/maintenance issues(4 mentions)

โ€œThe facility does look a bit run down and in need in TLC.โ€

Billing/price discrepancies(3 mentions)

โ€œI was quoted 1 fee prior to arrival over the phone but charged an extra 25.00 on the day of p/u.โ€

Poor customer service (especially receptionist Kayla)(3 mentions)

โ€œKayla the receptionist has horrible customer service... She is rude and disconnected.โ€

Owner replies to 0% of reviewsprofessional tone62 repeat customers

Top Rated

4.5 stars from 306+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 306 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.9/ 5
Amenities5 of 14
Reviews306
Repeat customersNumber of reviews that mention returning or being a regular customer.62

Max capacity

96 dogs

Pricing

Boarding

$30โ€“$72/night

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