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Smith Farms Boarding Kennels

Name: Smith Farms Boarding Kennels
Address: 3436 Irwin Bridge Rd NW, Conyers, GA 30012, Conyers, GA, 30012.0, US
Telephone: +1 770-918-9808
Rating: 4.9

3436 Irwin Bridge Rd NW, Conyers, GA 30012

4.9

334 Google reviews

Outdoor yardPool / water playSmall dog areaGroomingTrainingOnline booking

Overview

Smith Farms Boarding Kennels is a family-owned dog boarding and daycare facility in Conyers, GA offering boarding, daycare, training, and grooming services. The facility features spacious indoor accommodations, grass play yards separated by dog size and temperament, and a pool for dogs. They have been under new ownership recently and maintain a 4.8-star Google rating based on 138 reviews.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7:00am-12:00pm and 2:00pm-6:00pm

Pick-up hours:7:00am-12:00pm and 2:00pm-6:00pm

Cancellation & Deposits

Cancellation notice:3 days notice

Cancellation penalty:Fee incurred for cancellations within 72 hours

Deposit required — Credit card required to hold reservation

Care & Play

Group play

Feeding policy:Owner provides food

What Reviews Say

299 reviews analyzed

Smith Farms is highly regarded for its transformative 'Board and Train' program led by Andy, with numerous owners reporting significant behavioral improvements in difficult breeds. The facility is consistently praised for its extreme cleanliness and the visible excitement dogs show when arriving. While there are isolated concerns regarding medical policies and one severe report of health decline during a long-term stay, the vast majority of clients describe it as a trustworthy, family-like environment.

Dog happiness

5.0

Cleanliness

5.0

Staff

4.9

Facility

4.8

Value

4.7

Drop-off / pickup

4.6

Safety

4.5

Communication

4.5

People love

Exceptional Training Results(25)Cleanliness(15)Dog Excitement at Drop-off(18)

Staff shoutouts

Andy(22 mentions)Darrell(12 mentions)Susan(4 mentions)

Worth noting

Medical neglect/Health decline during long-term stay

“I left my lovely pup there for 6 weeks and got my dog back in the worst condition... dog came home and was bleeding from her butt, would not keep anything down.”

Refusal of service for medical conditions (Seizures)

“My husband went to drop our dog off this morning and was turned away because, they do not take dogs that are on seizure medication.”

Hygiene upon pickup(2 mentions)

“when my dog came out she had poop on her butt. These people didn't even wipe the poop off.”

Communication during Board & Train(2 mentions)

“If I have any complaint, it's the lack of communication. I only got updates on her progress when I requested them.”

Owner replies to 92% of reviewswarm tone34 repeat customers

Top Rated

4.9 stars from 334+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 334 reviews.

At a Glance

Google rating

4.9/ 5

Review score

4.8/ 5

Amenities6 of 14

Reviews334

Repeat customersNumber of reviews that mention returning or being a regular customer.34

Pricing

Contact facility for pricing

Contact

Visit Website +1 770-918-9808 3436 Irwin Bridge Rd NW, Conyers, GA 30012

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