Statesville facilities
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Canine Country

321 Old Mocksville Rd, Statesville, NC 28625

4.8
65 Google reviews
Outdoor yardPool / water playAccepts puppiesGroomingOnline booking

Overview

Canine Country is a family-owned dog boarding and daycare facility in Statesville, NC offering lodging/boarding, day camp programs (including a premium Day Camp Platinum option), and full-service grooming. They require a meet-and-greet for first-time boarders, accept puppies as young as 4 months, and provide various extra services like individual playtime and enrichment activities. The facility has outdoor play areas including a wading pool and uses high-quality Diamond Naturals dog food.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHLP, Distemper, Parvo, Bordetella, Rabies, Hepatitis, Lepto

Policies & Details

Hours & Billing

Drop-off hours:7:30am-9:00am
Pick-up hours:4:30pm-5:45pm

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Deposit is fully refundable if cancel 7 days prior to check-in
Deposit required — $90 for Cozy Den, $124 for Comfy Den

Care & Play

Group play
Solo play
Feeding policy:House food available (Diamond Naturals Dog Food - no wheat, corn, or soy)

Extras

Owner operated

What Reviews Say

60 reviews analyzed

Canine Country enjoys overwhelmingly positive reviews with a 4.7/5 average across 60 reviews. Customers praise the caring staff, excellent grooming, and happy dogs who eagerly return. The facility is described as clean, affordable, and providing great communication including social media updates. Three negative reviews cite concerns: an age-based rejection policy for elderly dogs, a controversial giant breed neutering requirement, and difficulty reaching the facility. Despite these issues, the vast majority of reviewers are loyal, long-term customers who highly recommend the business.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Safety
4.8
Communication
4.8
Facility
4.7
Value
4.7
Drop-off / pickup
4.5

People love

Exceptional staff kindness and caring(15)Dogs love attending - excited/happy reactions(12)Long-term repeat customers(10)Great grooming results(8)Excellent communication and updates(6)Affordable pricing(4)

Staff shoutouts

AnnaJordanDebbie(2 mentions)

Worth noting

Age discrimination policy - dismissed long-term elderly dog client

“Then there was, this is the last time you can bring your dog because of 'getting old'. How about another option, nope..That's just SORRY.”

Potentially harmful breed policy requiring early neutering

“Rules for boarding Giant breed dogs are the same as small breed, neutered by 12 months. Problem is, any Veterinarian worth anything will not neuter a giant breed before 18-24 months.”

Difficulty reaching facility - voicemail only for new customers

“Only got a recording saying not taking new customers and if you are a regular call their mobile number.”

Age-based rejection policy

“this is the last time you can bring your dog because of 'getting old'”

Giant breed neutering policy concerns

“neutered by 12 months...any Veterinarian worth anything will not neuter a giant breed before 18-24 months”

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 65+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 65 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities5 of 14
Reviews65
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

4 months

Pricing

Contact facility for pricing

Contact

Visit Website+1 704-873-7290Get directions to 321 Old Mocksville Rd, Statesville, NC 28625

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