Carroll County Animal Hospital - Columbia Drive

Pet deaths during treatment or after surgery - multiple reviews describing pets dying during or after procedures (spay, emergency care, overnight stays)

“She had to be rushed back and opened back up. She had internal bleeding and I was told had a blood clot. My baby came home in a BOX!!!!! A standard procedure cost our baby, our daughter, our sweet angel HER LIFE!!!”

Perceived lack of emergency care - refusing to see pets in emergency situations, sending owners to other facilities

“We were told it would be a few moments to get to an exam room. 1.5 hours later... We asked why she hadn't been seen and we were told because we didn't have an appointment or could be 30mins up to 4 hour wait. FOR EMERGENCY!?!”

Payment before treatment policy causing distress in emergency situations

“Before any care was provided, we were handed an itemized bill and asked to pay — despite the vet saying she might not survive long enough to get oxygen.”

Alleged mishandling of animals - rough handling, dropping pet during euthanasia

“The doctor and the assistant allowed our dog to fall off of the treatment table. She landed hard and cried out in pain.”

Perceived money-focused behavior(28 mentions)

“Money is all they care about and the woman at the front desk with her nasty attitude proved that!! No compassion for animals or their owners.”

Long wait times despite being emergency clinic(15 mentions)

“Don’t come here without an appt or you’ll wait 2+ hours with a sick cat.”

Poor communication about pet condition and treatment(12 mentions)

“They didn't even try to let us know anything that was going on with him and wanted 1,200$ before they would even try...”

Sunday hours not as advertised - closed when website says open(8 mentions)

“Sign out front said open till 7pm 7 days a week. It was closed and locked at 5:30 pm.”

Rude front desk staff(7 mentions)

“Mr Robert at the front desk was very very rude to me he will over charge you…”