Carrollton West Pet Hospital

Mite infestation following clinic visit

“I can only come to the conclusion that she was exposed to them at this clinic... she certainly did not have them prior.”

Death of exotic pet following boarding

“I no longer trust this clinic to safely board my (exotic) animals... by 2am he was dead with rig-mortis already setting in.”

Euthanasia appointment mismanagement

“They told her they had no idea it was an euthanasia appointment... This prolonged the stress of our dogs and the stress of the family.”

Pricing and Hidden Fees(8 mentions)

“They even sent me home with a fecal test bottle and charged me $20 for it without clearly explaining there would be a fee.”

Front Desk Rudeness(7 mentions)

“The front receptionist got a attitude and was very rude.”

Inaccurate Medical Records/Over-vaccination(2 mentions)

“I checked my dog's vaccination records to find out that he was not in fact due for a rabies vaccine until the following year and was given the shot by mistake.”