Central Kentucky Pet Resort

Medical/Medication Negligence

“The kennel either: (1) didn’t feed my diabetic Pomeranian when administering his insulin or (2) didn’t feed my diabetic Pomeranian and did not administer his insulin.”

Physical Injuries/Attacks

“2 out of those 5 days my dog was attacked and now having to be taken to the vet due to his injuries... they said the attack happened coincidentally in a blind spot.”

Ingestion of facility materials

“My dog has been coming home with wood chips in his stomach... a splinter from one of the posts caused this injury, and it took nearly three weeks for him to heal.”

Camera/Tech Issues(4 mentions)

“When we went to pull up the cameras, they weren't working at all. This continued for the entire time we were on our trip.”

Booking/Administrative Errors(5 mentions)

“7 hours later, Serena calls to leave a message that they didn't actually have a spot for my dog... they've been booked for weeks so has no idea why someone would have made me a reservation.”

Failure to provide requested services (Play/Testing)(3 mentions)

“He let us know that all puppies pass for the most part, and that they just never tested him... Our puppy was kept in a room for 7 days with no social interaction.”