Central Pet Tucson

Owner was not notified about a reported three-day eating and bathroom issue

“They told me my dog didn't eat or go to the bathroom for 3 days, but never bothered to call me.”

Dog appeared highly distressed at pickup

“He was shivering and terrified.”

Dismissive response to a negative customer experience

“They said I guess don't use us again.”

Review alleges inadequate cleanliness

“Not clean”

Extremely negative but nonspecific review

“I can't rate this place low enough”

Failure to notify owner about a boarding concern

“They told me my dog didn't eat or go to the bathroom for 3 days, but never bothered to call me.”

Dog appeared distressed at pickup

“He was shivering and terrified.”

Dissatisfaction with nail-trimming service

“I believe she only dremeled them and didn’t cut them.”

Cleanliness concern

“Not clean”

Owner-facing warmth and communication

“I do wish they could have a little warmer bedside manner for owners who have nervous pets.”

Phone contact information issue

“The phone number listed is a FAX number not a answer number.”