Sacramento facilities
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Cha Cha's Doggie Daycare

910 57th St, Sacramento, CA 95819

4.5
178 Google reviews
Cage-freeLive webcamAccepts puppiesMedication adminGroomingOvernight potty breaksOnline booking

Overview

Cha Cha's Doggie Daycare is a Sacramento facility offering daycare, boarding, and grooming services for over 25 years. They provide cage-free daycare ($38/day), overnight boarding ($65-70/night), and a full range of grooming services. Dogs must pass a temperament test, be at least 4 months old, and current on Rabies, Bordetella, and DHLP vaccinations.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, DHLP

Policies & Details

Hours & Billing

Checkout time:8am
Late pick-up fee:$1/minute after grace period
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Daycare: full-day charge; Boarding: $55 fee per dog; Grooming: $20 fee per dog

Care & Play

Group play
Solo play
Daily updates β€” Free
Feeding policy:Owner provides food or house food available for additional cost

Requirements

Spay/neuter policy:Required for dogs 6 months - 1 year

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Senior dog accommodations
Owner operated

What Reviews Say

172 reviews analyzed

Cha Cha’s is highly regarded for its affectionate staff and the transparency provided by 24/7 live webcams, which many owners use to validate their dogs' happiness. While the grooming department receives high praise for specific stylists like Julie, there is a recurring trend of 'doodle' owners being dissatisfied with dogs being shaved due to matting. A small number of serious safety concerns regarding dog-on-dog injuries and staff discipline methods suggest a need for closer monitoring of playgroup dynamics.

Cleanliness
4.8
Dog happiness
4.7
Staff
4.5
Drop-off / pickup
4.5
Facility
4.2
Value
4.0
Communication
3.8
Safety
3.5

People love

Live WebcamsGroomer JulieHigh-energy/Tired dogs

Staff shoutouts

Julie(9 mentions)Tetiana(4 mentions)Heather(3 mentions)

Worth noting

Physical injuries/Dog attacks

β€œshe left with a serious bite on her side from another dog attack... it was clear she needed stitches.”

Aggressive/Rough handling by staff

β€œobserved through the 24/7 live camera feed... a staff member was a little ungentle with my dog... stalked him around the outdoor enclosure.”

Grooming: Shaving/Over-cutting

β€œTHEY SHAVED MY ENTIRE DOG. They gave her a buzzed cut... she has itched herself so bad that she has a red-irritation.”

Administrative/Booking errors

β€œthey had our requested boarding dates scheduled for a week LATER than I had shared twice over the phone.”

Owner replies to 92% of reviewsprofessional tone24 repeat customers

Top Rated

4.5 stars from 178+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 178 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.3/ 5
Amenities7 of 14
Reviews178
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Min puppy age

4 months

Pricing

Boarding

$65–$70/night

Daycare

$38/day

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