Daack Pack
2528 Yorktown Ave # C, Sacramento, CA 95821
Overview
Daack Pack is a Sacramento-based dog training and behavior facility that offers daycare, boarding, and training services. They specialize in fear-free, force-free methods for dogs with behavioral challenges including anxiety, reactivity, and aggression, with 24/7 oversight and climate-controlled 44 sq ft private kennels. The facility requires a discovery screening and behavior assessment before services.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Distemper, Bordatella, Canine Influenza (recommended)
Policies & Details
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
39 reviews analyzedDaack Pack is highly polarized, earning deep praise for their science-based, fear-free expertise with highly reactive and 'hopeless' cases, often in collaboration with UC Davis. However, the business suffers from significant administrative failures, including frequent last-minute cancellations and a rigid no-refund policy that has led to multiple claims of financial loss and BBB complaints. While the trainers are technically gifted, the management's response to scheduling conflicts is frequently described as unprofessional and disorganized.
People love
Staff shoutouts
Worth noting
Repeated last-minute cancellations and refusal of refunds for undelivered services.
“Same-day cancellations for 6 months - No refund provided - BBB complaint filed.”
Allegations of gaslighting and unprofessional communication when disputes arise.
“I was left feeling traumatized as if they had used gaslighting on me and my family.”
Refund Policy/Financial Disputes(4 mentions)
“They cited 'non-refundable policy'... I paid for a service I didn't receive.”
Disorganization and Scheduling(4 mentions)
“We showed up with our dog, only to be told that not only we weren't on the list, but the class wasn't happening.”
Staff Attendance/Reliability(3 mentions)
“The trainer wasn't there but might be back from lunch before our time ended.”
Top Rated
4.5 stars from 44+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 44 reviews.
At a Glance
Pricing
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