ChalQuest Boarding Kennels

Use of tasers on dogs without owner disclosure

“They use tasers and don't inform owners of this... They said they intimidated our medium sized dog to get her to stop barking by waving one in front of her!”

Inadequate outdoor supervision - dogs outside unattended

“Once we were leaving we saw dogs outside unattended, again unacceptable.”

Potential fence escape risk

“Their fences are not high enough, a dog could easily jump it and head out to the road without them knowing.”

Inconsistent kennel cleaning practices disclosed on tour

“The lady who did our tour stated that their kennel might be cleaned 'a few times' while they were for 30 days... some of the people who work there just 'won't do it'.”

Limited potty breaks (2-3 times/day for 20 min)

“She said they would be let out between 2-3 times a day for maybe 20 minutes. Which is also not acceptable.”

Tour must be scheduled in advance

“Our tour had to be scheduled, which is typically a red flag for us that we can't come during operating hours without a time slot.”

Slow owner response time

“Owner was very rude. Took a week to respond with if you need a faster response go somewhere else.”