City Bark Miami

Reported dog injury and alleged exposed nail in facility

“I noticed a big scratch on the back of his leg that was bleeding.”

Alleged flea exposure after grooming

“My pup never had fleas until this visit, he didn’t visit any new area that night either.”

Severe grooming delay and booking error

“This means a haircut, nails, and bath for my dog took a total of 6 hours”

Poor or inconsistent grooming result

“the most recent cut was completely lopsided.”

Difficulty contacting and booking services

“Called to make a reservation, no answer and no return to my voicemail.”

Inconsistent grooming quality(2 mentions)

“every grooming after the first slowly became worse.”

Safety and facility hazard concerns(2 mentions)

“I dropped my dog off in the morning and, when I returned, the front desk person had a cut on her arm and said there was an exposed nail.”

Appointment and service-access friction(2 mentions)

“I just wanted my dog groomed and nails cut. Went in twice for services and was turned away to make an appointment online/phone.”

Excessive grooming delays

“This means a haircut, nails, and bath for my dog took a total of 6 hours”

Refund policy dissatisfaction

“only ended up using 3 and couldn’t get that one night reimbursed.”