Citydog! Club

Failure to feed dogs during boarding

“on 4 occasions they have left him without eating for more than 10 hours... they forget to feed them!”

Physical injury during evaluation

“The wound is deep, in a half round shape, looking like caused by nails or a screw cap.”

Aversive discipline methods (water spraying)

“When I picked her up her entire head was soaking wet... they squirt water on the dogs to correct their behavior.”

Rude management/Staff (specifically 'Lois')(5 mentions)

“Lois is one of the most rude, angry, and incompetent people I have encountered at any business.”

Slippery/Unsafe flooring(3 mentions)

“It is polish concrete so dog slide and fall with the floor which isn’t good on their hips.”

Billing and Package Expiration Issues(3 mentions)

“I lost 7 days remaining ($350+ value) from the package. I was told there was nothing they could do about it.”