CityVet | Las Colinas

Alleged surgical error causing cat to go blind

“Today(09/16) will be one week since Dr.Edgar butchered Torako for nothing... he was blind for two days and was under oxygen and antibiotics during this period. I thought there was no chances for him to recover his sight as Dr. Edgar messed up... (too much isoflurane can also be the cause)”

Dog died after being denied service due to money concerns

“I was denied multiple times... The amount of money that I could spend to take care of my dog was given priority then the actual care of my dog... my dog died”

Alleged cancer misdiagnosis and negligence leading to pet death

“This place is a joke they killed my dog... we lost one of our fur babies due to cancer that was preventable”

Medication recommendation concerns (Librela) and pet death

“They marketed librela which is a drug which slows down dogs life like a slow poison... I did that mistake and lost my dog last month”

Treatment failure after multiple visits and $450 spent

“Took my dog twice for the same ear infection and after 450$ spent he is still the same, has not shown improvement with treatment prescribed”

High pricing compared to other vets(12 mentions)

“Great vets but very expensive prices. $40 for nail trimming is ridiculous.”

Reception staff attitude/rudeness(5 mentions)

“All 3 receptionist Kathy Amy and another girl are very dismissive and rude.”

Long wait times(4 mentions)

“I was literally the only client in the building and we were there for almost two hours.”

Lack of follow-up calls after appointments(3 mentions)

“No one ever called to check on my rabbit after the appointment. They had told me on the phone before I came in that he could basically die, and yet, no one followed-up.”