Club Pet Too

Unnoticed physical injuries during boarding

“noticed our German Shepherd has a noticeable, dime-size gash on his head... unfortunate staff didn’t notice as our dogs were there for almost a week.”

Health/Infection outbreaks (Eyes/Cough)

“I brought my dog here to be groomed and 2 days later he developed an eye infection as well!”

Lack of communication regarding health/eating(4 mentions)

“I can guarantee he didn't eat the whole week... I would think if an animal isn't eating they would call.”

Vaccination policy miscommunication

“It was never informed to my husband when he made the appointment... that he wouldn't be able to get groomed due to not being old enough to receive certain vaccinations.”

Unexpected isolation/lack of group play

“Upon picking up our dog, they indicated he was kept in the solo dog area with no group interactions which was never indicated or explained in advance.”