Colonial K-9

Severe hygiene neglect (dogs returned covered in urine)

“When I picked my dog up from boarding he was covered in urine... Both kept repeating that he had been covered in urine 'for days' and failed to grasp why I was angry.”

Reports of animal fatalities

“There have been 2 deaths. One because a big dog jumped into a small size dog play area. And another death because 'a dog escaped their kennel'.”

Medical neglect and dehydration

“Picked her up after 8 days and had to take her to emergency vet... had to spend 6 hours at the vet getting fluids and medicine due to severe dehydration.”

Feeding errors(3 mentions)

“there were two meals left which should not have been so obviously he was not fed twice a day as instructed.”

Unsanitary bedding/smell(2 mentions)

“the dog beds have been soaked and reeking of urine.”

Hidden or confusing grooming fees(2 mentions)

“it was a tad on the shady side that you tried to charge us for bathing and grooming, then only when we object, corrected it to just extra fees for difficult dog baths.”