Pawllywood Pet Spa
345 Dulles Ave J, Stafford, TX 77477
Overview
Pawllywood Pet Spa is a full-service pet facility in Stafford, TX serving the Sugar Land area since 2008. They offer dog grooming (on-site and mobile), as well as dog boarding services, with a focus on safety and well-being of dogs. The facility is primarily a grooming spa that also provides boarding, with careful pre-screening of dogs and vaccine requirements for all pets.
Amenities & Policies
What Reviews Say
170 reviews analyzedPawllywood Pet Spa is highly regarded for its grooming services, with customers frequently praising the long-lasting pleasant scents, soft coats, and the staff's ability to calm anxious or aggressive dogs. Owners Jesse and George are repeatedly singled out for their professionalism and genuine care for animals. While the vast majority of reviews are glowing, a small cluster of serious negative reviews alleges post-visit medical issues and poor boarding conditions, which the management has defended aggressively.
People love
Staff shoutouts
Worth noting
Post-grooming medical distress (vomiting, diarrhea, genital inflammation)
“my dog having to be hospitalized the morning after being groomed here. My dog experienced very grim symptoms, including vomiting, diarrhea, swollen red genitals, fever.”
Allegations of neglect during boarding
“5days later we were shocked to see our dogs our dirty they were and how hungry they were... pooping everywhere. Because their tummy stayed empty for days”
Grooming quality/Tail trimming
“The last three visits they chopped up my dogs, tail and they think there’s nothing wrong with it.”
Wait times
“Not only did they take a ridiculous 4 hours for his appointment, but when I picked him up... he got sick.”
Top Rated
4.8 stars from 170+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 170 reviews.
At a Glance
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