Companion Pet Lodge
4175 Highland Rd, Waterford Township, MI 48328
Overview
Companion Pet Lodge is a 24/7 dog boarding and daycare facility in Waterford Township, MI offering doggy daycare, boarding with private rooms, and spa/grooming services. They provide live webcams for pet parents to check on their dogs, have climate-controlled facilities with air filtration, and offer a Starter Pack Special (3 days daycare + bath for $100 for new customers).
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What Reviews Say
114 reviews analyzedCompanion Pet Lodge is an overwhelmingly positive facility with 97% 5-star reviews. The family-owned business excels in staff friendliness, communication (webcams + photo updates), cleanliness, and dog happiness. Two isolated incidents (a staff member allegedly ignoring one dog, and a dog getting injured with owner blame) represent the only significant concerns. The 24/7 staffing, individualized care for anxious/special-needs dogs, and genuine love for animals from Bill, Debbie, Ryan, and Emilio create a premium experience that customers feel justifies slightly higher pricing.
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Worth noting
Dog excluded from attention by staff member - one employee allegedly ignored specific dog while petting others
“My dog would sit in front of her and look at her to see if she would notice him and she would not pay attention to him and he would also follow her around to get her attention and she does not care.”
Dog injured twice during stays - owner blamed dog as 'unruly and wild'
“He did ask about Xena then proceeded to say that she was unruly and wild so pretty much her fault that she got hurt.”
Higher pricing compared to other facilities(2 mentions)
“Little more expensive than many other places but knowing your pet is well cared for is worth it.”
Staff member excluding specific dog from attention
“What I didn't find right was that she pets all of the dogs except my dog.”
Top Rated
4.9 stars from 115+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 115 reviews.
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