Union Lake Pet Services
6547 Cooley Lake Rd, Waterford Township, MI 48327
Overview
Union Lake Pet Services is a comprehensive pet care facility in Waterford, MI serving the community since 1980. They offer multiple boarding options including basic boarding ($47/night), Luxe VIP boarding ($105/night), and Bed & Biscuit in-home style boarding ($80/night), plus doggy daycare with 1 acre of turf play yards and wading pools. The facility is climate-controlled, has on-site veterinary care, and uses positive reinforcement training methods.
Amenities & Policies
Dog-to-staff ratio: 15:1 (boarding), 12:1 (daycare)
Required vaccinations: Rabies, Distemper, Bordetella, Canine Flu, Heartworm Test, Intestinal Parasite Screen, Leptospirosis
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
116 reviews analyzedUnion Lake Pet Services is highly regarded as a comprehensive 'one-stop shop' for veterinary, training, and boarding needs, with particular praise for their ability to handle anxious or reactive dogs. While the staff is frequently described as loving and professional, there are significant recurring concerns regarding high costs, perceived upselling of training packages, and occasional grooming mishaps. The facility maintains an exceptionally high engagement rate, with management providing detailed, professional responses to both praise and criticism.
People love
Staff shoutouts
Worth noting
Grooming injuries and lack of disclosure
“the groomer nicked him twice and didn’t let me know... my dog literally came out. Traumatized”
Safety/Containment failure
“She walks out, bam my dogs loose. A man was watchin an kept the door wide open. Luckily I was able to grab him or he'd be gone”
Inappropriate play management for small dogs
“allow a 3 pound puppy to run for her life from other bigger dogs and not allowing the owner to save their dog”
Pricing and Upselling(6 mentions)
“I don’t like the upselling... creating a problem that really didn’t exist.”
Grooming Quality/Communication(5 mentions)
“I was pretty specific about how i wanted my dog groomed they didn't come close.”
Rigid Pickup Policies(2 mentions)
“They told me that they close at 6 sharp and even refused to bring my dog to the vet side of the building which is open later.”
Top Rated
4.5 stars from 117+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 117 reviews.
At a Glance
Dog-to-staff ratio
15:1 (boarding), 12:1 (daycare)
Pricing
Boarding
$47–$115/night
Contact
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