Temecula facilities
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Cool Dog Ranch

35581 Glen Oaks Rd, Temecula, CA 92592

4.7
49 Google reviews

Overview

Cool Dog Ranch is a pet boarding and daycare facility located in Temecula, CA with a 4.7 Google rating. The website is currently password-protected (401 Unauthorized), preventing access to detailed information about services, policies, pricing, and amenities.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

48 reviews analyzed

Cool Dog Ranch receives overwhelmingly positive reviews for its boarding and daycare services, with praise for the friendly staff (especially owner Denise), excellent communication via photo updates, spacious indoor/outdoor facilities, and happy, well-socialized dogs. The few negative reviews focus primarily on snake aversion training (quality concerns and significant price increases) and isolated customer service issues during business transition. Owner responds professionally to about a quarter of reviews, and multiple customers mention being repeat visitors for years.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Safety
4.5
Drop-off / pickup
4.0
Value
3.5

People love

Staff care and affection for dogs(15)Photo updates and communication during stay(12)Indoor/outdoor facility space(10)Dog happiness and socialization(10)Facility cleanliness(8)Repeat business/loyalty(6)

Staff shoutouts

Denise(8 mentions)

Worth noting

Odor/cleanliness concern at facility

“place stinks every day now”

Staff turnover speculation

“The staff seems to be leaving- this is never a good sign”

Poor initial customer service (new customer inquiry ignored)

“With each question I asked I got referred to the website. Left my info so someone could contact me, still waiting”

Snake aversion training quality and pricing(2 mentions)

“They should repeat the course 2-3 times to help reinforce the training. I'm EXTREMELY DISAPPOINTED with the training that has a hefty price tag.”

Snake training price increase

“Last year they charged $70.00 for the rattlesnake training 'class' which consisted of about 10 minutes total training time with each dog. This year they raised it to $195.00!! What a rip off this is for dog owners!!”

Owner replies to 27% of reviewsprofessional tone6 repeat customers

Top Rated

4.7 stars from 49+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 49 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.6/ 5
Amenities0 of 14
Reviews49
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Contact facility for pricing

Contact

Visit Website+1 951-541-6264Get directions to 35581 Glen Oaks Rd, Temecula, CA 92592

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