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Country Canine Retreat

Name: Country Canine Retreat
Address: 278 Great Rd, Acton, MA 01720, Acton, MA, 01720, US
Telephone: +1 978-635-0000
Rating: 4.7

278 Great Rd, Acton, MA 01720

4.7

42 Google reviews

Outdoor yardPool / water playMedication adminGrooming

Overview

Country Canine Retreat is a fully licensed and insured dog daycare and boarding facility in Acton, MA spanning over 7,000 square feet with indoor and outdoor play areas. They offer daycare, boarding, and grooming services with a behavior evaluation required for new daycare clients. Dogs are grouped by energy level rather than size, and the facility features climbing structures and kiddie pools for summer play.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Kennel cough, Fecal test

Policies & Details

Hours & Billing

Drop-off hours:7:00 AM - 1:00 PM

Checkout time:10:00 AM

Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $95/night (holiday rate)

Care & Play

Group play

Feeding policy:Owner provides pre-bagged and labeled meals

Requirements

Spay/neuter policy:Intact males over 6 months cannot participate in daycare;XL breed exceptions may apply

Extras

Multi-dog discount — $70/night for additional dogs (weekdays), $80/night additional (weekends)

What Reviews Say

40 reviews analyzed

Country Canine Retreat is highly regarded for its 'free-range' approach, with numerous owners praising the facility for returning their dogs exhausted and happy. The business has successfully transitioned through a change in ownership, maintaining a reputation for cleanliness, affordability, and a knowledgeable staff. While one significant complaint exists regarding the handling of an aggressive incident, the management provided a detailed, professional rebuttal citing safety protocols and citronella use.

Dog happiness

5.0

Cleanliness

5.0

Value

5.0

Drop-off / pickup

5.0

Staff

4.9

Facility

4.7

Safety

4.5

Communication

4.2

People love

High energy expenditure(12)No 'Crate and Rotate'(3)Affordability(5)

Staff shoutouts

Nancy(3 mentions)Alison(8 mentions)SamanthaJames

Worth noting

Delayed communication regarding behavioral incidents and use of physical intervention

“I received no phone call or update on either instances until 5 days after the original occurrence... I was informed that he was tackled, sprayed with some sort of solution.”

Communication delays regarding incidents

“The head person, Allison, had minimal details about the events and when questioned her response was she can’t speak to that because she wasn’t the one present.”

Owner replies to 10% of reviewsprofessional tone11 repeat customers

Top Rated

4.7 stars from 42+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 42 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.8/ 5

Amenities4 of 14

Reviews42

Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Boarding

$75–$95/night

Contact

Visit Website +1 978-635-0000 278 Great Rd, Acton, MA 01720

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