Country Critters

Severe neglect allegations - dogs not fed for over a week, significant weight loss, diabetic dog not properly cared for resulting in convulsions and subsequent euthanasia

“Our dogs were neglected and suffering. The owner had every opportunity to notify us of the situations and did not. Why? Was it because they were clearly not taken care of... Big dog was 6lbs less than when we checked him in. He is not an outside dog. He was out there waiting to die. Now both of our dogs have had to be euthanized.”

Dogs not monitored - potential safety concern

“They don't monitor the dogs.”

Diarrhea outbreak affecting multiple dogs

“When I dropped him off the owner was on the phone telling another pet owner their dog was having bad diarrhea... I picked my dog up and he too has pretty gnarly diarrhea.”

Owner rudeness/abrasiveness(2 mentions)

“The owner at Country critters is a bit abrasive and rude. Had me wait outside in the rain with my dog while she chatted it up with people leaving with their dogs who were boarded there.”

Small indoor kennels

“The indoor kennels were really small. The smallest I have ever seen.”

Extra charges for late pickup

“I was charged for the full next day for 2 dogs... I even called and explained I was going to be 15 min late.”

Grooming quality inconsistency

“The sanitary cut I paid for was so so... the hair was left to drip and get dingle berries”