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The Pet Salon Inc

Name: The Pet Salon Inc
Address: 204 Obrecht Rd, Millersville, MD 21108, Millersville, MD, 21108.0, US
Telephone: +1 410-647-3505
Rating: 3.9

204 Obrecht Rd, Millersville, MD 21108

3.9

33 Google reviews

Outdoor yardMedication adminGroomingTrainingClimate controlled

Overview

The Pet Salon Inc is a long-established pet care facility in Millersville, MD operating since 1971, offering pet boarding for dogs, cats, and various other animals, dog playcare (daycare), grooming, training, and pet shipping services. The facility features 5 wooded acres with a half-acre fenced meadow, climate-controlled indoor/outdoor runs, double-fenced kennels with security systems, and separate cat accommodations.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHLP, Rabies, Bordetella, FVCRP

Policies & Details

Hours & Billing

Drop-off hours:7am-11am & 3pm-6pm

Pick-up hours:3pm-6pm

Checkout time:11am

Billing method:Both days

Care & Play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Fire safety system

Extras

Multi-dog discount — $1 off each additional animal after the first pet

Senior dog accommodations

Owner operated

What Reviews Say

31 reviews analyzed

The Pet Salon Inc receives predominantly positive reviews (23 of 31 are 5-star), with customers praising the caring staff, reasonable prices, and happy dogs. However, a notable minority (4 reviews) criticize the owner's cold demeanor, and there are recurring complaints about inconsistent grooming quality and unexpected upcharges. The facility appears best suited for dog boarding rather than grooming services, with many repeat customers who trust the business with their pets for extended periods.

Dog happiness

4.5

Cleanliness

4.5

Safety

4.5

Facility

4.0

Drop-off / pickup

4.0

Communication

3.5

Staff

3.2

Value

3.0

People love

Staff treats pets like family/very caring(8)Good value/reasonable pricing(5)Dog happy and comfortable(5)Flexible scheduling(3)Works with challenging dogs(3)

Worth noting

Upcharging after initial quote

“they give you a flate rate charge and then upcharge after the fact of you going to pick up your dog”

Dog stressed after grooming

“a STRESSED out Pup”

Loud music in boarding area

“Did not enjoy the loud music playing where dogs are boarded”

Staff/owner demeanor - cold or rough(4 mentions)

“The guy is mean”

Grooming quality inconsistent(2 mentions)

“she always comes home looking scraggly”

Unexpected pricing/upcharges(2 mentions)

“they give you a flate rate charge and then upcharge after the fact”

At a Glance

Google rating

3.9/ 5

Review score

3.9/ 5

Amenities5 of 14

Reviews33

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website +1 410-647-3505 204 Obrecht Rd, Millersville, MD 21108

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