Country Inn Pet Resort & Animal Hospital

Dog returned with behavioral changes/агрессия after boarding

“My dog came back aggressive to my house... He's not the same dog he used to be”

Dog dehydration during boarding

“Dog was dehydrated at check out confirmed by vet tech”

Dog became sick (diarrhea) after boarding

“Once I came back he was severely sick, he has severe diarrhea now and is dehydrated”

Veterinary misdiagnosis allegations

“They misinterpreted the lab work/imaging/history/clinical exam and ultimately misdiagnosed our dog”

Dogs not receiving promised playtime/exercise

“My dogs were kept locked up. Did not get the play time I paid for. Every time I checked in on them they were pacing the kennel!”

Pricing - perceived as expensive with extra fees(12 mentions)

“Their boarding facilities are great... The reason I am giving them 4 star is because they don't take the dogs outside as much or as they should... The additional paid fee for 'spa' is not really followed”

Camera quality issues(5 mentions)

“The webcam was an extremely low resolution and very laggy”

Communication gaps during boarding(6 mentions)

“I was only ever called back once... I also didn't receive an update during my pets four day stay even though the front desk staff said they would call”

Inconsistent attention/playtime for dogs(4 mentions)

“I paid for private spa & pupsicles, & my suspicion is he didn't get them”