Pet Paradise Ft. Lauderdale
pet paradise10401 Orange Dr, Davie, FL 33328
Overview
Pet Paradise Ft. Lauderdale is a premium dog boarding and daycare facility offering climate-controlled suites, day camp with synthetic turf play areas, a swimming pool and splash pad, and on-site grooming and training services. They accommodate puppies as young as 12 weeks, provide one-on-one care for non-social dogs, and offer webcam access for pet parents to monitor their pets.
Amenities & Policies
Required vaccinations: Rabies, DAPP, Bordetella, FVRCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
281 reviews analyzedPet Paradise Ft. Lauderdale enjoys a predominantly positive reputation with 85%+ 5-star reviews, where customers praise the loving staff, clean facilities, and happy dogs who eagerly return. However, serious concerns emerge around safety incidents including a dog death, injuries, and multiple kennel cough/infection cases, alongside recurring complaints about hidden fees, poor communication regarding vaccines, and lack of transparency (no facility tours). The facility excels at customer service and pet care for most, but the pattern of health issues and communication failures represents meaningful risk that prospective customers should weigh carefully.
People love
Staff shoutouts
Worth noting
Dog died while in facility care
“a dog died in their care and it wasn't from old age”
Dog returned with broken/injured leg - not communicated to owner
“my dog's left leg is hanging, and he will not walk on it... I never received any text message from Pet Paradise”
Dog developed severe eye infections requiring $1700 vet treatment
“My dog Contracted 2 eye infections in there care and didn't bother to even call me so I could take him to the vet!! Now I spent $1,700”
Dog left in kennel 7+ hours without bathroom breaks - staff lied about it
“They hadn't taken him out of his private room for more than 7 hours and our dog waited until he managed to get out of there. They lied to us”
Multiple cases of kennel cough/upper respiratory infections
“my dog began vomiting immediately! I took him to the vet, and he was diagnosed with kennel cough! That was a $300 vet bill!”
Dog returned with severe weight loss
“I left my dog active and happy and he returned with severe wait loss as well as bad allergies and has commonly been throwing up”
Hidden fees and unexpected pricing(6 mentions)
“I was told a completely different price from when she was picked up... there is major miscommunication happening”
Lack of transparency - cannot tour facility or see kennels(5 mentions)
“You never know where your pet is staying because you cannot tour their facility which leads me to believe that it is not an ok place or hiding something”
Communication failures about vaccine requirements(3 mentions)
“nobody said anything and accepted the reservation... they could have said hey before you come he needs xyz”
Dogs not getting promised playtime/outside time(4 mentions)
“not only did my dogs NOT get their 2 - 30 minutes of play time, while I watched the yard cameras for 8 hours”
Poor customer service/rudeness(5 mentions)
“Disgusting & rude as hell, not welcoming at all”
At a Glance
Min puppy age
3 months
Pricing
Boarding
$44–$70/night
Daycare
$26–$50/day
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