Country Paws Boarding
1766 Wilton Grove Rd, London, ON N6N 1M8
Overview
Country Paws Boarding is a full-service dog boarding resort in London, Ontario offering both traditional kennel boarding and The House luxury open-concept accommodation. The facility features multiple suite types (Indoor/Outdoor, Deluxe, V.I.P.), a saltwater pool (Canine Cove), trail walks, and daycare with specialized playgroups. They require temperament testing for The House and vaccination proof including Bordetella, Distemper, and Rabies.
Amenities & Policies
Required vaccinations: Bordetella (Canine Cough), Distemper, Rabies
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
453 reviews analyzedCountry Paws is highly regarded for its engaging environment, with many owners reporting that their dogs are excited to arrive and return home exhausted. However, there is a significant divide between routine daycare satisfaction and boarding experiences, where serious lapses in communication and medical/safety protocols have been reported. While the facility offers popular amenities like a pool and social media updates, the management's defensive tone in response to critical reviews suggests a friction point in customer service.
People love
Staff shoutouts
Worth noting
Dog escaped facility
“While we were on our honeymoon our dog escaped from country paws. After a 3 day search, she was thankfully found.”
Physical injuries (sores/lacerations)
“Get him home to realize all his elbows are cut up and bleeding… and a chunk of his pad on one toe is missing.”
Medication/Feeding errors
“His medications and food are often missed even though I have simplified the process by marking food bags.”
Communication/Phone responsiveness(12 mentions)
“They do not answer their phone... It shouldn't be this hard to pay for a service or to contact a staff member.”
Kennel Cough/Illness(6 mentions)
“My dogs contracted kennel cough and they texted & emailed me while I was away on vacation in CAMBODIA.”
Billing/Hidden Fees(5 mentions)
“On two occasions I have been over charged... without a receipt it is their word against yours.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.5 stars from 453+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 453 reviews.
At a Glance
Pricing
Boarding
$42.99–$69.99/night
Daycare
$26.99–$34.99/day
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