Laura's Dog and Cat Retreat and Grooming Services
570 W Pine Hill Rd, London, KY 40744
Overview
Laura's Dog and Cat Retreat is a veteran-owned pet boarding facility located in London, KY, established in 1998. The facility features 51 spacious dog and cat rooms, with 37 rooms having direct access to covered patios, climate-controlled indoor areas, and seven play yards. They offer 24/7 on-site care with staff living on the property, and provide pet boarding as well as grooming services.
Amenities & Policies
Max capacity: 51 dogs
Required vaccinations: Rabies, Parvovirus, Distemper, Bordetella, FVRCP
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
89 reviews analyzedThe facility is highly regarded for its cleanliness, professional staff, and frequent photo/video updates that ease owner anxiety. Customers particularly appreciate the facility's willingness to accommodate schedule changes during family emergencies and the quality of their grooming services. While there are isolated reports of medication errors and weight loss during long stays, the overwhelming majority of clients describe a loving, 'Christian' environment where pets are treated like family.
People love
Staff shoutouts
Worth noting
Significant weight loss during long-term stay
“I picked him up after 6 weeks he weighted 54 lbs [from 73 lbs]. I took him to vet, said nothing wrong only weight loss.”
Medication administration error
“we left medicine for our dog to take and clearly labeled it, but he was only given 4 out of 7 pills.”
Strict vaccination policy/Verification issues
“If the owner even “thinks” your dogs vaccines aren’t legit, she will cancel your dogs stay without even researching the vet.”
Forgotten grooming/Small kennel space
“Was supposed to get an exit bath and was told they ‘forgot’... she was kept in a space too small for her breed.”
Top Rated
4.7 stars from 89+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 89 reviews.
At a Glance
Max capacity
51 dogs
Pricing
Contact facility for pricing
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