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Cozy Canine Camp

Name: Cozy Canine Camp
Address: 1267 Generals Hwy, Crownsville, MD 21032, Crownsville, MD, 21032.0, US
Telephone: +1 410-923-2010
Rating: 4.6

1267 Generals Hwy, Crownsville, MD 21032

4.6

270 Google reviews

Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Cozy Canine Camp is a small, family-oriented dog boarding and daycare facility in Crownsville, Maryland offering personalized care with camp counselors who know each pet by name. They provide dog and cat boarding, doggy daycare, and grooming services with extensive outdoor amenities including 1-acre private park, multiple play yards, and seasonal activities like splash pools and heated greenhouse play areas.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Kennel Cough, Parvo/Distemper Combo, Canine Influenza H3N8/H3N2, Rabies, Distemper, Feline Leukemia

Policies & Details

Hours & Billing

Checkout time:12pm

Late pick-up fee:$25 dogs, $15 cats

Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice

Cancellation penalty:48hrs notice forfeited, up to 7 days notice store credit, more than 7 days refunded

Deposit required — $46 dogs, $30 cats

Holiday surcharge — $10/day dogs, $5/day cats

Care & Play

Group play

Daily updates — Free

Feeding policy:Owner provides food

Requirements

Temperament test fee:$15

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Fire safety system

Extras

Multi-dog discount — 10% off second dog

Senior dog accommodations

What Reviews Say

267 reviews analyzed

Cozy Canine Camp is highly regarded for its grooming services (specifically Cathy) and its genuine care for animals, with many dogs showing visible excitement upon arrival. While the facility excels in pet engagement and daily photo updates, it faces recurring criticism regarding front-desk communication, unexpected billing surcharges, and occasional administrative lapses with vaccination records. Significant health and safety concerns, including a major influenza outbreak and an enclosure escape, have been noted, though the owner typically provides detailed, professional explanations in response.

Cleanliness

4.8

Dog happiness

4.7

Facility

4.5

Value

4.3

Staff

4.2

Communication

4.0

Drop-off / pickup

3.8

Safety

3.5

People love

Exceptional Grooming(15)Photo Updates(12)Compassion for Special Needs/Senior Dogs(5)

Staff shoutouts

Cathy(11 mentions)Sandy(3 mentions)Jayna(2 mentions)Dan

Worth noting

Disease Outbreak (Canine Influenza/Kennel Cough)

“my dog has gotten Kennel Cough both times I've boarded her there.”

Safety/Containment Failure

“My dogs were recently blacklisted from CCC because they managed to escape from their enclosure.”

Medical Neglect Allegation

“they did not give the required medication that I gave them... she claimed she saved my money with not giving the medication!!”

Billing and Hidden Fees(4 mentions)

“their system apparently reflected an extra $5/day balance for 'peak season boarding' and they wanted to charge us $25 for picking her up in the afternoon.”

Front Desk Attitude(6 mentions)

“It seems that the front staff has a constant condescending attitude. They are snippy and sarcastic.”

Vaccination Record Miscommunication(3 mentions)

“the person who took my reservation... assured me that she would contact my vet... On the Sunday morning I arrived to drop off my dog, the woman in the office said, 'We have no vaccination information from you and we can't take your dog.'”

Owner replies to 92% of reviewswarm tone28 repeat customers

Top Rated

4.6 stars from 270+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 270 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.2/ 5

Amenities10 of 14

Reviews270

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$46–$60/night

Daycare

$30–$40/day

Contact

Visit Website +1 410-923-2010 1267 Generals Hwy, Crownsville, MD 21032

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