Cozy Noses
17478 W Spur Dr, Surprise, AZ 85387
Overview
Cozy Noses is a home-based pet sitting service in Surprise, AZ offering overnight boarding, pet sitting, and dog walking services. They provide in-home care where pets stay at the owner's home or the sitter's home, with insured and bonded sitters who offer daily updates with photos. They serve specific neighborhoods including North Peoria, Vistancia, Sun City West, Waddell, and Surprise to keep costs affordable.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
146 reviews analyzedCozy Noses is highly praised for its 'home-away-from-home' atmosphere and the personal care provided by Tammy, particularly the frequent photo updates that provide peace of mind to owners. While the vast majority of reviews are glowing, there is a small but significant cluster of severe negative reviews alleging extreme weight loss, medical neglect, and poor supervision. The facility appears to excel at personalized in-home care for social dogs but has faced serious criticism regarding its traditional kennel operations.
People love
Staff shoutouts
Worth noting
Alleged death shortly after boarding
“They took her to the vet and she died within 2 hours! When they called cozy noses and asked what happened they said well one day she had diarrhea another day she wouldn’t eat...”
Severe weight loss and dehydration
“All three dogs had lost so much weight that I could count their ribs. When I got home, I took my little guys to the Vet and each dog had lost eight pounds each.”
Heat stroke allegation
“My one baby came home having had a heat stroke and is in critical condition... my dog is neurologically damaged.”
Weight loss/Lack of feeding(5 mentions)
“My 2 dogs came back to me looking like they were not fed at al . We could see their ribs and their gums were white.”
Limited/Inconvenient hours(3 mentions)
“Drop off and pick up hours are limited though.”
Behavioral changes/Fear after stay(4 mentions)
“My puppy pulled me right to my car and as soon as we arrived home ran right into the house and hid under the table.”
Top Rated
5.0 stars from 56+ reviews
This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 56 reviews.
At a Glance
Pricing
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