Dog Country Daycare & Boarding

Delayed notification of dog fight/injury

“Why was I not notified that my dog had been attacked/involved in a dog fight under their supervision until almost 24 hours later?”

Allegations of neglect and illness (Kennel Cough)

“When we picked up the dogs, they still had half of the portioned food... One is hoarse and we think he may have kennel cough.”

Last-minute cancellations/Booking issues

“they called me the DAY WE WERE LEAVING to let us know they can no longer take the dogs.”

Breed discrimination (Pit Bulls)

“someone called me back and said that they weren’t taking pit bulls in because of the breed.”

Billing and scheduling errors(2 mentions)

“Twice they tried to overcharge me because they thought I dropped my dogs off earlier than I did.”

Rude staff interactions(3 mentions)

“the staff we interacted was absolutely rude.”