Dog Days

Kennel cough outbreak with no customer notification

“They would have had to have seen it going around and heard my dog's honking cough. This place is fine in a pinch, but nothing to rave about.”

Dog injured during boarding - 2 inch gash left untreated for 4 days

“my dog was injured badly during his boarding... he had a large two inch gash across his face that had been bleeding for several days... They didn't even appear to notice... They blamed the dog.”

Staff witnessed physically mishandling dog (pushing/kicking/choking)

“I checked their live camera feed online and witnessed them pushing/kicking and choking my puppy/pulling him with a leash.”

Dogs crated earlier than stated, left to soil kennels

“they were kenneled far earlier in the day then was stated... dogs were left to pee in their own kennels multiple times, and not taken out.”

Unprofessional dismissal from facility without warning

“we had been 'eighty sixed' from the facility... There had never been a clear communication that we had been kicked out”

Dogs returning home with urine smell(2 mentions)

“she reeked of pee and excrement”

Lack of daily report cards(2 mentions)

“I didn't receive and kind of report card or oral report about her what she did or who she played with”

Facility could use improvements to outdoor area

“The outside dog area could use some major improvements such as turf”