DOG Hotels Miami Shores

Severe weight loss/Malnourishment during boarding

“My dog weighed 56.4 pounds when I dropped her off... when I picked my dog up from DOG Hotel, she had lost 7 1/2 pounds - more than 13% of her body weight.”

Uncontrolled dog fight witnessed by bystanders

“I witnessed an uncontrolled dog fight... One of my party jumped the fence to save the dog’s life only to be verbally abused by the owner.”

Grooming injuries/Skin irritation

“the dog came back with several red spots where they clearly hurt her (whether they were aggressively de-matting or trying to brush her out, unclear).”

Grooming quality/Instructions not followed(4 mentions)

“The instructions were very straightforward, and they completely did not follow directions... completely butchered my dog.”

Lack of overnight supervision/Long crating hours(2 mentions)

“From 7pm when they close to 7/8 in the morning, the dogs are in the crate. I find that to be a ridiculously long amount of time.”

Health issues (Kennel Cough/Fleas)(4 mentions)

“My dog contracted kennel cough from this facility... they also neglected to inform me that my dog peed in his carrier.”