Dog Island City

Dog bite incident requiring 7 stitches

“My dog got bitten by another dog here... she ended up with 7 stitches on the face and multiple wounds on her head and body.”

Unverified allegations of water bottle use on dogs

“a disgruntled ex-employee posted on facebook that they throw water bottles at the dogs to get them to stop barking”

Grooming injury - cut ear

“they nicked my dog's ear while grooming and it was bleeding when I got home”

Eye irritation/infection from grooming

“the groomer put some soap or other irritating thing into my dogs' eyes... he got infection and irritation seriously”

Teeth damage during grooming (unverified)

“my dog came back with his teeth grinded, got flat four canine teeth”

Long wait times for grooming (4-6 hours)(3 mentions)

“I dropped my dog off for grooming at 12:30pm and it took 6 hours to get him back”

Uneven grooming cuts(2 mentions)

“It was not evenly cut and there are notch in the middle of his hair”

Communication issues during grooming(2 mentions)

“They didn't explain the charges... they didn't call... no apology in person”

Staff yelling at dogs(2 mentions)

“the staff was yelling at the dogs in the daycare”