West Kelowna facilities
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Dogg About Boarding Services

2689 Kyle Rd #101, West Kelowna, BC V1Z 2N1

4.3
39 Google reviews
Staff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingOvernight potty breaks

Overview

Dogg About Boarding Services is a family-owned dog boarding and daycare facility in West Kelowna, BC operated by Lynda and Arthur since 2022. The 5,000 sq ft facility offers overnight boarding, daycare, puppy enrichment classes, and grooming services with a focus on personalized care and limited dog counts. They require vaccinations, spay/neuter, and a temperament assessment before acceptance.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DPP, Bordetella, Parasites, Flea & Tick Prevention

Policies & Details

Hours & Billing

Drop-off hours:6am-9:30am
Pick-up hours:3pm-7pm
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:One night charge for cancellation after booking; 50% payment for cancellations with less than 7 days notice; full payment for less than 72 hours notice
Deposit required — One night's stay
Holiday surcharge — Non-refundable full payment required during Christmas/New Year

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — Long-term stay discounts available
Senior dog accommodations
Owner operated

What Reviews Say

34 reviews analyzed

Dogg About Boarding Services is highly regarded by its clients for its immaculate facility and the peace of mind provided by 24/7 on-site staffing. Owners Linda and Arthur are frequently praised for their deep knowledge of dog behavior and their rigorous assessment process to ensure a safe environment. While the facility maintains an overwhelmingly positive reputation among customers, there are notable localized conflicts regarding the owners' interactions with neighboring businesses and strict adherence to facility policies.

Cleanliness
5.0
Dog happiness
4.9
Communication
4.8
Drop-off / pickup
4.8
Facility
4.7
Safety
4.6
Value
4.5
Staff
4.2

People love

Overnight supervision(4)Cleanliness(8)Thorough intake process(5)

Staff shoutouts

Lynda(16 mentions)Arthur(15 mentions)

Worth noting

Allegations of aggressive behavior/harassment toward neighbors

“She has been showing up at our place of business... harassing us, yelling and screaming about not having our dogs on a leash.”

Alleged use of water spray bottles and yelling for discipline

“they spray the dogs in the face with water bottles and they scream at them constantly.”

Owner interpersonal conflict(3 mentions)

“When I tried to calmly explain why this was upsetting and stressful for me and my dog, she interrupted me, raised her voice, and twisted my words.”

Strict vaccination/policy enforcement

“Refused to make any exceptions which makes zero sense if the rest of the pack is up to date.”

At a Glance

Google rating
4.3/ 5
Review score
4.7/ 5
Amenities7 of 14
Reviews39
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Contact facility for pricing

Contact

Visit Website+1 778-797-0097Get directions to 2689 Kyle Rd #101, West Kelowna, BC V1Z 2N1

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