DogiZone
501 E Gude Dr, Rockville, MD 20850
Overview
DogiZone is an award-winning dog care facility in Rockville, MD offering boarding, daycare, grooming, and training services. The facility features climate-controlled indoor areas, covered outdoor play zones, and fully fenced natural grass walking areas. They accept dogs of all ages including puppies, handle reactive dogs through their training programs, and provide medication administration. The facility requires rabies, distemper, and bordetella vaccinations, with a temperament evaluation required for group play activities.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
700 reviews analyzedDogiZone is a popular dog care facility with overwhelmingly positive reviews praising their training programs, caring staff, and clean facilities. Many customers report significant behavioral improvements in their dogs and become repeat customers. However, there are notable concerns including occasional communication breakdowns, inconsistent grooming quality, pricing transparency issues, and some serious incidents involving dog injuries and health issues. The facility excels in training services but should address operational consistency and safety monitoring concerns.
People love
Staff shoutouts
Worth noting
Dog returned with injuries (bitten tail, wounds)
“our dog returned our dog with an injured tail... her tail was bitten down to the skin and had no hair in a few places (Review 236)”
Dog became aggressive/reactive after stays
“our dog became extremely aggressive and reactive to humans AND dogs... ever since having him stay here, he has never been the same (Review 129)”
Kennel cough outbreaks
“he comes back with kennel cough... this keeps happening especially as contagious as kennel cough is (Review 313)”
Dogs not fed as requested
“THEY DID NOT FEED HER THE WHOLE DAY... when I got her food containers back they were still intact (Review 426)”
Unsanitary conditions in boarding areas
“a STENCH welcomes you to the boarding house. A stench so vile you could vomit (Review 140)”
Communication issues - no updates, missed callbacks, poor follow-up(15 mentions)
“I was told daily update but none given and I have to ask several times before I was given a report card (Review 314)”
Grooming quality inconsistent - uneven cuts, damaged coat(8 mentions)
“My dog looked nothing like it. His cut was uneven and did not appear professionally done at all (Review 6)”
Pricing transparency - surprise bills, unclear costs(7 mentions)
“they do not have their pricing clearly laid out on the website... I was quoted $54.95/stay and charged $524.50 (Review 220)”
Long pickup wait times(5 mentions)
“Pickup process needs a vast improvement. Consistently takes 10-15 minutes for dog to come out (Review 235)”
Phone responsiveness - hard to reach, no call back(6 mentions)
“It's impossible to get someone on the phone anymore... I asked for a call back from management and didn't even receive a call back (Review 264)”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.7 stars from 1422+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 1422 reviews.
At a Glance
Pricing
Daycare
$25/day
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