Dogtopia of Bethesda

Dogs with bite history allowed in facility

“they keep dogs with bite history and dogs that have attacked attendants and other dogs”

Employee allegedly physically harmed dogs

“Has hired employees that beat up dogs with no repercussions”

Dog attack resulting in injury not promptly disclosed to owner

“Another dog attacked my partners dog and caused a puncture wound to his throat. They didn't even tell him when it happened”

Staff member appeared impaired during business hours

“he smelled of marijuana. The smell was just too much so I unfortunately left without a tour”

Charging for services while dog was injured/recovering

“They then had the audacity to charge him for two weeks of daycare after the attack when he was recovering from surgery”

Pricing transparency and hidden fees(2 mentions)

“I was told boarding is $35 per night. Well it is … ON TOP OF $54 per day of day care to total $89!!”

Odor/cleanliness issues(3 mentions)

“the smell of fecal matter and pee quickly changed my mind. I dont expect roses but this place seems dirty”

Dogs crated excessively or inappropriately(3 mentions)

“My energetic one year old seems to get locked in a crate most of the day”

Poor communication about incidents(2 mentions)

“They didn't even tell him when it happened, kept charging him for daycare when the dog was home recovering from surgery”