Dogtopia of Cherry Hill

Unprofessional management - owner yelling at customer in front of others

“The owner proceeded to start yelling at me. In front of other customers. Not a good look for this business”

Staffing concerns - only 1 employee for 20 dogs

“The one time I checked there was 20 dogs and only 1 employee”

Large dogs separated/caged by staff member uncomfortable with larger dogs

“One of the employees seems to be scared of bigger dogs because she puts all of the big dogs in cages and separates them from other dogs”

Dog dismissed from facility without proper communication

“I bring her in and drop her off only to be called in the middle of the work day and told my dog is on rotation with too many other dogs and she can't come to the facility anymore”

Missing food container lid causing stale food

“They were missing the lid from her food container which means her food was sitting there going stale for a week+”

Poor communication about dog incidents/issues(2 mentions)

“They called me a day AFTER there was an incident but brushed it off as minor”

Unprofessional owner behavior(2 mentions)

“The owner proceeded to start yelling at me. In front of other customers”

Staffing concerns

“The one time I checked there was 20 dogs and only 1 employee”