🐕

Dogtopia of Frisco-Preston

Name: Dogtopia of Frisco-Preston
Address: 7227 Preston Rd, Frisco, TX 75034, Frisco, TX, 75034, US
Telephone: +1 469-778-7300

dogtopia

7227 Preston Rd, Frisco, TX 75034

4.8

140 Google reviews

Cage-freeLive webcamSmall dog areaGroomingClimate controlledOnline booking

Overview

Dogtopia of Frisco-Preston is a Top Dog certified facility offering dog daycare, overnight boarding, and spa services. They feature open-play environments with dogs grouped by size and temperament, live webcams in all playrooms, certified Canine Coaches, and climate-controlled indoor play spaces. The facility requires vaccinations and a Meet & Greet evaluation before acceptance.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $10/night during holiday dates

Care & Play

Group play

Daily updates — Free

Safety & Emergency

Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

140 reviews analyzed

Dogtopia of Frisco-Preston is highly regarded for its exceptionally warm staff and highly involved owners (Shawn and Dipa), who are frequently praised for treating pets like family. Customers value the high level of communication, specifically the frequent photo updates and live webcam access. While the facility maintains an overwhelmingly positive reputation, there are isolated but serious concerns regarding disease management (Kennel Cough) and lapses in active supervision during high-capacity play sessions.

Staff

5.0

Cleanliness

5.0

Dog happiness

4.9

Communication

4.8

Drop-off / pickup

4.8

Facility

4.7

Value

4.5

Safety

4.2

People love

Webcam Transparency(15)Photo/Video Updates(12)Anxious/Rescue Dog Progress(8)Community/Staff Heroism

Staff shoutouts

Shawn(16 mentions)Dipa(15 mentions)Diego(4 mentions)KellsieBryce

Worth noting

Supervision/Bullying on Webcam

“25 dogs in one room and virtually no human supervision... staff failed to intervene... absorbed in their own conversations, watching TV, or glued to their phones.”

Disease Outbreak (Kennel Cough/Pneumonia)

“Our poor girl had pneumonia brought on by the kennel cough. She was immediately hospitalized... they have had kennel cough running through the facility for a few weeks now.”

Evaluation/Rejection process

“he got rejected because these guy couldn’t take his collar off due to my dog getting defensive.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone22 repeat customers

At a Glance

Google rating

4.8/ 5

Review score

4.7/ 5

Amenities6 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$30–$80/night

Daycare

$36–$41/day

Contact

Visit Website +1 469-778-7300 7227 Preston Rd, Frisco, TX 75034

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Frisco

🐕

Lakeside Paws

Frisco, TX

4.6· 167 reviews

Live webcamOutdoor yardPool / water playAccepts puppiesGrooming+2 more

From $78/night

View Details

🐕

Ohana Pet Resort

Frisco, TX

4.4· 91 reviews

GroomingOnline booking

Contact for pricing

View Details

🐕

Paws in Stride

Frisco, TX

5.0· 9 reviews

Contact for pricing

View Details