Dogtopia of Springfield

Medication errors - dog not given prescribed medication

“When we picked her up, she hadn't been given her meds one of the days at all!”

Wrong food and sedative overdosing

“They gave my dog the wrong food TWICE, and overdosed him with sedatives TWICE.”

Lost owner-provided medication

“My dog was on two medicines which they lost... her health was put at risk because of Dogtopia Springfield's clear negligence.”

Dog injured requiring surgery

“Ended up with a $700 surgery after I picked him up and he will not go back... stitches in his private area.”

Kennel cough/illness outbreaks

“Our poor guy is hacking and puking all over the place. The vet says that it is kennel cough.”

Dog came home with scratches/injuries

“He came home with a scratch on his nose and has been crying with watery eyes for the last six days.”

Subscription/enrollment model forced on customers(3 mentions)

“Greedy company forcing customers to subscription model... they take your money in advance!”

No outdoor space(3 mentions)

“Only wish they had dedicated outdoor space.”

Grooming quality issues(3 mentions)

“After $135 later, my puppies was just washed and trimming was hardly noticeable.”

Kennel cough/illness exposure(4 mentions)

“Also my pup got kennel cough there, probably from all the bowl sharing.”