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Dry Pond Animal Hospital and Pet Resort

Name: Dry Pond Animal Hospital and Pet Resort
Address: 7897 Natalie Commons Dr, Denver, NC 28037, Denver, NC, 28037.0, US
Telephone: +1 704-966-1795
Rating: 4.7

7897 Natalie Commons Dr, Denver, NC 28037

4.7

78 Google reviews

Outdoor yardPool / water playGroomingClimate controlledOnline booking

Overview

Dry Pond Animal Hospital and Pet Resort is a comprehensive pet care facility in Denver, NC offering veterinary services, boarding, daycare, and grooming. The facility features four artificial turf yards with shaded areas and sprinklers, an indoor gym for colder months, a large swimming pool plus kiddie pools, and interactive playgroups. The pet resort is open daily from 6:30am to 6:15pm for boarding and daycare services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

Solo play

Safety & Emergency

Emergency vet protocol:Nearby clinic

What Reviews Say

78 reviews analyzed

Dry Pond Animal Hospital and Pet Resort is highly regarded for its seamless integration of veterinary care, boarding, and grooming, with specific praise for their groomer Tina and the attentive medical staff. While the facility earns high marks for pet happiness and safety, recent management changes have introduced controversial new fees for early drop-offs and late pick-ups that have frustrated some long-term clients. Overall, it is a top-tier facility where pets are treated with genuine affection, supported by high-tech features like live webcams.

Cleanliness

5.0

Dog happiness

4.9

Staff

4.8

Safety

4.8

Facility

4.7

Communication

4.2

Drop-off / pickup

3.8

Value

3.5

People love

Exceptional Grooming (Tina)(15)Integrated Vet Care(12)Webcam Access(2)

Staff shoutouts

Tina(15 mentions)Dr. Allender(6 mentions)Dr. DeMasters(4 mentions)Dr. Pierce(5 mentions)MarinaKaren(2 mentions)

Worth noting

Hidden fees and aggressive pricing changes

“Dry Pond is also implementing additional fees/charges called Peak Pricing $20 per DAY... None of this is mentioned up front on their website.”

New pricing/fee structure(2 mentions)

“They have implemented new charges for early drop off $20 (before 1pm) and late pick up $40 (after 11am).”

Grooming quality (drying/brushing)

“one of our dogs was damp and the other was still completely wet... now have two very matted dogs.”

Owner replies to 100% of reviewsAvg response: 2dwarm tone14 repeat customers

Top Rated

4.7 stars from 78+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 78 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.5/ 5

Amenities5 of 14

Reviews78

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website +1 704-966-1795 7897 Natalie Commons Dr, Denver, NC 28037

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