Dude’s Dog House & Spa

Physical injuries (puncture wounds/bites) during stay/meet-and-greet

“this time he was bitten by another dog, bad enough to require a visit to emergency vet when we got back for a couple staples.”

Grooming injuries (cuts/bleeding)

“both had bleeding paws. He took one back in, because it was bleeding profusely... it bleed all the way home.”

Lack of management responsiveness to incidents

“getting a simple call back from the general manager after the fact was severely lacking.”

Grooming quality/safety(4 mentions)

“Groomer left a lot of spots unfinished... fur was patchy in different areas.”

Overwhelming chemical scent

“assaulted with a truly awful chemical air freshener smell that leaves me with a blinding headache.”

Crowding/Space concerns(2 mentions)

“Rooms seem very small and appear to get very crowded very quickly.”