Eagle Kennel

Dogs returning sick with kennel cough/illness

“our dog just started a cough right before we got him... our dog has some other illness”

Dogs returning dirty/smelling of urine

“My dogs smelled of urine and were dirty on pick up”

Dogs losing significant weight during stay

“our dog was there for a little over a week and lost 12 pounds”

Dogs developing injuries (bloody paws, wounds)

“she came home with bloody paws”

Poor cleaning protocols/filthy facility smell

“It smells like piss just in the main entrance, I can't imagine what it's like in the back”

No notification of health issues during stay

“We were never notified that he was not eating or doing well”

Dogs returning smelling of urine/dirty(6 mentions)

“My dogs smelled of urine and were dirty on pick up”

Poor communication/lack of call backs(4 mentions)

“We called five times and left two messages requesting a call back, none of the calls were returned”

Dogs getting sick (kennel cough, pneumonia, other illness)(5 mentions)

“my dog had a terrible case of kennel cough upon my return”

Facility cleanliness/odor issues(3 mentions)

“This kennel smells to high heaven”

Dogs losing weight/not eating(2 mentions)

“our dog was there for a little over a week and lost 12 pounds”