Embassy Pet Retreat Tampa

Medical misdiagnosis/Negligence

“We found out our dog has cancer. We wasted all that time and now we are watching our dog suffer. We knew our dog was sick and feel like our concerns were diminished and dismissed.”

Medication errors

“The staff forgot to give my dog his medicine not once but twice... The second time was really bad and cost me hundreds($578) in vet bills.”

Unsanitary boarding conditions

“I noticed my dog had feces in her fur. I brought her home and immediately gave her a bath and feces was splattered all over the tub.”

Pricing and Transparency(5 mentions)

“Embassy raised the prices from $177.40 to $285.86 on the medicine alone in one month... they had to keep market price and they’ve been severely undercharging.”

Boarding Updates/Photos(4 mentions)

“We were promised photos and updates on our dogs. We received a total of 8 photos for a 5 day stay.”

Staff Turnover/Management(3 mentions)

“I came home to book a boarding for my baby to find out all the original staff members are gone.”